Terms of service

SELLER

The mensa3d.com online shop is operated by: Mensa Poland Sp. z o.o., ul. Jasińska 13, 62-020 Swarzędz, Poland. KRS: 0000215937, NIP: 7772791347, REGON: 634610638. Contact: hello@mensa3d.com. The terms "we", "us", "our" and "Mensa3d" in this document refer to Mensa Poland Sp. z o.o.

OVERVIEW
Welcome to Mensa3d! The terms “we”, “us” and “our” refer to Mensa3d. Mensa3d manages this shop and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a carefully selected shopping experience (the “Services”). The Mensa3d shop operates on the Shopify platform, which enables us to provide the Services to you. 
The following terms and conditions, together with any policies referred to in this document (hereinafter the “Terms of Service” or the “Terms”), describe your rights and obligations when using the Services.
Please read these Terms of Service carefully, as they contain important information about your rights and cover such areas as the disclaimer of warranties and the limitation of liability.
By visiting our Services, interacting with them or using them, you agree to be bound by these Terms of Service and our Privacy policy. If you do not agree with these Terms of Service or the Privacy policy, you should not use or access our Services.
CHAPTER 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least of the age of majority in your state or province of residence, and that you have given your consent for any of your minor family members to use the Services on a device that you own, purchase or manage.
In order to use the Services, including to access or browse our online shops or to purchase any of the products or services that we offer, you may be asked to provide certain information, such as an e-mail address, billing details, payment information and shipping information. You represent and warrant that all the information you provide in our shop is correct, current and complete, and that you hold all the rights necessary to provide that information.
You are solely responsible for maintaining the security of your account and for any credentials relating to account activity. You may not transfer, sell, assign or license the use of your account to any other person.
CHAPTER 2 — OUR PRODUCTS
We have made every effort to ensure a fair presentation of the products and services we offer in our online shops. Please note, however, that the colours and appearance of products may differ from those visible on your computer screen, owing to the type of device you use to access the shop, as well as the device settings and configuration.
We do not guarantee that the appearance and quality of any products or services purchased by you will meet your expectations or will be the same as presented or made available in our online shops.
All product descriptions may change at any time and at our sole discretion, without prior notice. We reserve the right to discontinue any product at any time, and we may limit the quantity of the products we offer to any person, in any geographical region or jurisdiction, as the case may be.
CHAPTER 3 — ORDERS
By placing an order you are making an offer to purchase. Mensa3d reserves the right to accept or reject your order for any reason, at its own discretion. Your order will not be accepted until Mensa3d confirms its acceptance. Before we accept your order we must receive and process your payment. Please check your order carefully before placing it, as Mensa3d may not be able to cancel it once it has been accepted. In the event that we do not accept, that we change or that we cancel an order, we will attempt to notify you by contacting the e-mail address, billing address and/or telephone number given at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our refund policy.
We sell both to individual customers (B2C) and to businesses (B2B — wholesale). If you are buying for the purpose of resale, commercial processing or export, please contact us before placing an order at hello@mensa3d.com — we will agree wholesale terms and delivery arrangements.
CHAPTER 4 — PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in force at the time the order is placed, and will be stated in the order confirmation e-mail. All prices given in the shop are gross prices in Polish złoty (PLN) and include VAT at the applicable rate (23%). Prices do not include delivery costs, which are indicated separately before the order is placed and are given in the basket summary. We issue a VAT invoice for every order; providing a NIP number in the basket enables an invoice to be issued to a business.
The prices given in our online shops may differ from the prices offered in physical shops, or in online shops or other shops operated by third parties. From time to time we may offer promotions within the Services which may affect the price and which are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion prevail.
You agree to provide current, complete and accurate purchase, payment and account details for all purchases made in our shops. You agree to update your account and other information promptly, including your e-mail address, credit card numbers and expiry dates, so that we can complete your transaction and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorised to use that credit card for the purchase, (iii) the charges made to you will be settled by the company operating your credit card, and (iv) you will pay the charges made to you at the prices stated, including shipping and handling costs and any taxes, if applicable.
CHAPTER 5 — SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery dates are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs clearance or events beyond our control. In the case of a sale to a consumer or to a przedsiębiorca na prawach konsumenta (an entrepreneur with consumer rights under Polish law), the risk of accidental loss of or damage to the goods passes to you only at the moment the goods are released to you (Article 548 § 3 of the Kodeks cywilny, the Polish Civil Code); until that moment we bear the risk. If you have entrusted carriage to a carrier that we did not ourselves indicate, the risk passes to you at the moment the goods are released to that carrier. In sales to businesses (B2B), the risk passes at the moment the goods are released to the carrier.
CHAPTER 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trade marks, brands, texts, displays, images, graphics, product reviews, video and audio materials, as well as their design, selection and arrangement, are the property of Mensa3d, its affiliate partners or licensors, and are protected by American and foreign patents, copyright and other intellectual property rights.
These Terms permit the use of the services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the materials contained in the Services without our prior written consent. Except as expressly set out in this document, nothing in these Terms grants, or will be construed as granting, a licence or other rights vested in you under any patent, trade mark, copyright or other intellectual property of Mensa3d, Shopify or any third party. Unauthorised use of the services may constitute an infringement of federal and state intellectual property law. All rights not expressly granted in this document are reserved by Mensa3d.
The names, logos, product and service names, designs and advertising slogans of Mensa3d are a trade mark of Mensa3d or of its affiliate partners or licensors. You may not use such a mark without the prior written permission of Mensa3d. Shopify, the logos, product and service names, designs and advertising slogans are trade marks of Shopify. All other names, logos, product and service names, designs and advertising slogans within the Services are trade marks of their respective owners.
CHAPTER 7 — OPTIONAL TOOLS
You may access client tools offered by third parties within the Services, which we do not monitor and over which we have no control or influence.
You acknowledge and accept that we make such tools available “as is” and “as available”, without any warranties, representations or conditions and without any endorsement. We accept no liability arising out of or connected with your use of optional third-party tools.
Any use by you of the optional tools offered through the site is at your own risk and discretion. It is your responsibility to make sure that you know and accept the terms on which the tools are supplied by the relevant third-party providers.
In the future we may also offer new features through the Services (including making new tools and resources available). Such new features will likewise be regarded as part of the Services and are subject to these Terms of Service.
CHAPTER 8 — EXTERNAL LINKS
The Services may contain materials and hyperlinks to websites made available or operated by third parties (including any functionality embedded by a third party). We are not responsible for checking or assessing the content or accuracy of any third-party materials or websites that you choose to access. If you choose to leave the Services in order to access those third-party materials or websites, you do so at your own risk.
We are not liable for any loss or damage connected with your access to any external website, or your purchase or use of any products, services, resources or content on any external website. Please read the policy and practices of the third party carefully and make sure you understand them before carrying out any transaction. Complaints, grievances, concerns or questions regarding third-party products and services should be directed to that third party.
CHAPTER 9 — RELATIONSHIP WITH SHOPIFY
Mensa3d is supported by Shopify, which enables us to provide the Services to you. However, all sale and purchase transactions are made directly with Mensa3d. By using the Services you confirm and agree that Shopify is not liable for any aspect of the sale between you and Mensa3d, including any injury, damage or loss arising from the purchase of Products and services. You hereby expressly release Shopify and Shopify’s affiliate partners from all claims, damages and liabilities arising out of or connected with your purchase and transactions with Mensa3d.
CHAPTER 10 — PRIVACY POLICY
All personal information that we collect through the Services is subject to our Privacy policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services you confirm that you have read this privacy policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information connected with your access to and use of the Services, in order to provide and improve the Services for your benefit. Information that you submit to the Services will be transmitted and made available to Shopify and to third parties, which may be located in a country other than your country of residence, in order to provide services to you. Please read our privacy policy for more detailed information about how we, Shopify and our partner use your personal information.
CHAPTER 11 — FEEDBACK
If you submit, publish, e-mail or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sub-licensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise our rights under this licence in order to operate, provide, evaluate, improve, enhance and promote the Services, and to fulfil our obligations and exercise our rights under the Terms of Service.
In addition, you represent and warrant that: (i) you hold all the necessary rights to all the Feedback; (ii) you have disclosed any remuneration or incentive received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are not and will not be obliged to (1) keep your Feedback confidential; (2) pay remuneration for your Feedback; or (3) respond to your Feedback.
We may, but are not obliged to, monitor, edit or remove Feedback which in our sole discretion is unlawful, offensive, threatening, slanderous, defamatory, pornographic, obscene or otherwise objectionable, or which infringes the intellectual property of any party or these Terms of Service.
You undertake that your Feedback will not infringe any rights of third parties, including copyright, trade marks, privacy, personality rights or other personal or proprietary rights. You further undertake that your Feedback will not contain defamatory or otherwise unlawful, offensive or obscene content, and will not contain any computer viruses or other malicious software that could in any way affect the operation of the Services or of any related website. You may not use a false e-mail address, impersonate another person or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for any Feedback that you post and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or by any third party.
CHAPTER 12 — ERRORS, INACCURACIES AND OMISSIONS
Sometimes the Services may contain information with typographical errors, inaccuracies or omissions, which may relate to product descriptions, prices, promotions, offers, product transit-time charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order has been submitted).
CHAPTER 13 — PROHIBITED USES
Access to and use of the Services are possible solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful purpose or in bad faith; (b) to breach any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, transmit, download, use or re-use any materials that do not comply with these Terms; (g) to transmit or arrange the sending of any advertising or promotional materials, including “junk mail”, “chain letters”, “spam” or any other similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or hinders anyone from using the Services, or that in our assessment may harm Mensa3d, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way affecting the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or gather the personal information of others; (d) engage in spamming, phishing or pharming, or impersonate the Services; (e) use any robots, spiders, scraping, data gathering and extraction tools, automated devices or processes, artificial intelligence tools (such as agentic AI) or any automated or manual means of accessing the Services; or (f) interfere with, circumvent or bypass security or authorisation features, robot exclusion headers or other measures that we apply in order to restrict access to the Services. We reserve the right to suspend, disable or close your account at any time and without notice if we determine that you have breached any part of these Terms.
CHAPTER 14 — AGENTS
14.1 This chapter (“Agents”) applies if you use, permit, enable or arrange the engagement of an Agent in order to access, use or interact with any of the Services. “Agent” means software or a service taking autonomous or semi-autonomous action on behalf of, or at the direction of, any person or entity, and which may be performed on behalf of, or using the device of, that person, without direct supervision.
14.2 No Agent may access, use or interact with the Services unless in each case it identifies itself and acts in strict compliance with the requirements set out in point 14.4 below. Furthermore, no Agent may access, use or interact with the Services if we have requested the Agent to refrain from accessing, using or interacting with any of the Services.
14.3 We may restrict, including by technical means, whether and how an Agent accesses, uses and interacts with the Services.
14.4 Agents are obliged to: (i) in the case of all HTTP/HTTPS requests, specify that the request comes from an Agent and disclose the name of the Agent by adding the following string to the request: “Agent/[agent name]”; (ii) not conceal or hide the fact that any access, use or interaction comes from an Agent, for example by (a) imitating human behaviour and interaction patterns or (b) completing or bypassing CAPTCHAs or measures intended to distinguish human from computer use, (iii) answer truthfully any questions or prompts intended to establish whether interactions come from a human or from a computer, (iv) not circumvent or otherwise avoid any measures intended to block, restrict, modify or control whether and how Agents access, use or interact with any Shopify consumer Service.
CHAPTER 15 — TERMINATION
We have the right to terminate this agreement or to prevent you from accessing the Services (or any part of them) at our discretion at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following chapters will continue to apply in every case of termination: Intellectual property, Feedback, Termination, Disclaimer of warranties, Limitation of liability, Indemnification, severability, Waiver; Entire agreement, Assignment, Governing law, Privacy policy, and any other provisions which by their nature should survive termination.
CHAPTER 16 — DISCLAIMER OF WARRANTIES
The information presented within or through the Services is made available for general purposes only. We do not guarantee the accuracy, completeness or usefulness of this information. Reliance on this information is solely at your own risk. We disclaim all liability arising from reliance on such materials by you or by any other person using the Services, or by anyone who may obtain any content relating to them.
EXCEPT AS EXPRESSLY STATED BY MENSA POLAND SP. Z O.O., THE SERVICES AND ANY PRODUCTS OFFERED WITHIN THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR ASSURE THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT THE EXCLUSION OF LIABILITY UNDER IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
CHAPTER 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL THE SELLER, OUR PARTNERS, DIRECTORS, MANAGERS, EMPLOYEES, AFFILIATE PARTNERS, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS OF SHOPIFY AND SHOPIFY’S AFFILIATE PARTNERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ON ANY OTHER BASIS, CONNECTED WITH THE USE OF ANY SERVICES OR ANY PRODUCTS ACQUIRED THROUGH THE SERVICES, OR ANY OTHER CLAIM IN ANY WAY CONNECTED WITH THE USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED IN CONNECTION WITH THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THEIR OCCURRENCE.
CHAPTER 18 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless Mensa3d, Shopify and our affiliate partners, partners, managers, directors, employees, agents, contractors, licensors and service providers from all losses, damages, liabilities or claims, including reasonable legal fees, due to any third party by reason of or in connection with (1) your breach of these Terms of Service or of documents incorporated into them by reference, (2) your breach of any law or of the rights of third parties, or (3) your access to and use of the Services.
We will notify you of any indemnity claim, provided that a failure to give prompt notice will not release you from the obligation unless you have suffered material harm. We may control the defence and settlement of such a claim at your cost, including the choice of lawyer, but we will not settle any claim requiring non-monetary obligations of you without your consent (which may not be unreasonably withheld). You will cooperate in the defence of claims covered by the indemnity, including by supplying relevant documents.
CHAPTER 19 — SEVERABILITY
In the event that any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part will be deemed severed from these Terms of Service, and such a determination will not affect the validity and enforceability of the remaining provisions.
CHAPTER 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.
CHAPTER 21 — ASSIGNMENT
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.
CHAPTER 22 — GOVERNING LAW
These Terms of Service and any separate agreements under which we provide the Services to you are governed by the laws and the interpretation of the federal, state or territorial courts in the jurisdiction in which Mensa3d has its registered office. You and Mensa3d consent to the venue and personal jurisdiction of those courts.
CHAPTER 23 — HEADINGS
The headings used in this document are for convenience only and do not limit or otherwise affect the provisions of these Terms.
CHAPTER 24 — CHANGES TO THE TERMS OF SERVICE
You can check the current version of the Terms of Service on this page at any time.
We reserve the right, at our discretion, to update, change or replace any part of these Terms of Service by publishing updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service have been published constitutes acceptance of those changes.
CHAPTER 25 — CONTACT INFORMATION
Please direct questions regarding the terms of service to hello@mensa3d.com.
You will find our contact details below:
Mensa Poland Sp. z o.o. (Mensa3d)
hello@mensa3d.com
ul. Jasińska 13, 62-020 Swarzędz, Poland
tel. +48 514 313 477
Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy Krajowego Rejestru Sądowego
KRS: 0000215937 · REGON: 634610638
NIP: 7772791347 (VAT UE: PL7772791347)
Share capital: 100,000 zł (paid up in full)